Job Description

Who we are:

At American Meetings, relationships are at the heart of everything we do. We’re passionate about partnering with our clients to create unforgettable experiences through innovative meeting solutions. With a global reach and a commitment to excellence, we bring together the brightest minds in the industry to deliver exceptional in-person, virtual, and hybrid events for the world’s leading organizations.

We’re looking for people who share that passion — people who value relationships, care deeply about the experience they create, take pride in their work, and know that the little details can make a big difference.

What you’ll do:

As a Pharmaceutical Meeting Manager , you’ll own the planning and execution of high-touch pharmaceutical meetings and events, from Investigator Meetings, Advisory Boards, and Speaker Trainings to other HCP-attended programs. You’ll serve as a trusted partner to your clients, managing each meeting from start to finish and ensuring every detail is thoughtfully planned and flawlessly executed, both virtually and on-site.

• Plan, manage, and execute live and virtual pharmaceutical meetings from start to finish.
• Travel to and work on-site at meetings, ensuring an exceptional experience for clients and attendees
• Lead client-facing calls and serve as a trusted advisor throughout the meeting lifecycle
• Create, manage, and reconcile meeting budgets while achieving revenue and profit goals
• Manage proposals, timelines, deliverables, logistics, and overall meeting execution
• Manage client and attendee communications and needs
• Deliver a white-glove level of service to clients, HCPs, and meeting attendees
• Anticipate needs and proactively solve problems before they become issues
• Advise clients on meeting best practices and provide subject matter expertise
• Coordinate with AMI’s Sourcing team on venues, vendors, contracts, and proposals
• Lead and manage AMI staff assigned to each meeting, ensuring team KPIs and service standards are met
• Direct initial invoicing and coordinate credit card payments with accounting
• Meet meeting and client KPIs
• Identify opportunities to improve AMI systems and processes, increase efficiency, and elevate the client experience
• Follow all AMI policies, procedures, and client-specific requirements

Who we’re looking for:

You’re a Pharmaceutical Meeting Manager who loves bringing experiences to life and making things happen. You thrive in a fast-paced environment, enjoy traveling and being on-site, and genuinely enjoy building strong relationships with clients and HCPs. You’re confident leading client calls, highly organized, and calm under pressure, with the ability to manage multiple priorities, anticipate needs, and keep all the details moving forward. Most importantly, you take ownership, are resourceful, and have a natural talent for delivering thoughtful, white-glove service that makes clients feel truly taken care of.

You'll need to have:

• A bachelor’s degree or equivalent professional experience
• 1 or more years of pharmaceutical meeting management experience
• 1 or more years managing meetings end to end, from initial planning through on-site execution and reconciliation
• Experience planning and executing meetings such as Investigator Meetings, Advisory Boards, or Speaker Trainings
• Willingness and ability to travel up to 25% of the time

Even better if you have:

• Experience managing international HCP-attended meetings

What we offer:

More time for you: The work you do is more important than where you do it. AMI staff enjoys flexible work-from-home options which means more free time for you.

Health & Wellness: We offer premier medical, dental, and vision coverage packages as well as 401K, life insurance, long-term and short-term disability, and FSA.

A team that has your back: Collaboration isn’t just something we talk about, it’s how we work. Our team is supportive, approachable, and always willing to jump in and help.

Our People: We’re passionate, creative, diverse, and fun! We love to support each other to create experiences that exceed expectations.

Our Values: We lead with accountability, professionalism, diversity, and passion. Bringing our best to each other, our clients, and every meeting.

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